1. Introduction
This Cookie Policy explains how Runivox LTD ("we", "us", or "our"), operating the PromptHelm website at prompthelm.app, uses cookies and similar tracking technologies when you visit our website.
This policy complies with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).
Non-essential cookies are only placed on your device after you provide explicit consent via our cookie banner. Continued browsing of our website does not constitute consent for the use of non-essential cookies.
2. What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, to improve the user experience, and to provide reporting information to website operators.
Cookies set by the website operator are called first-party cookies. Cookies set by parties other than the website operator are called third-party cookies. Third-party cookies enable features or functionality provided by external services (e.g., analytics and tracking).
3. Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the website to function properly. They enable basic features such as page navigation, secure area access, and remembering your cookie consent preference. These cookies do not collect personally identifiable information and cannot be disabled.
| Cookie | Provider | Purpose | Legal Basis | Duration | Int'l Transfer |
|---|---|---|---|---|---|
| cookie-consent | PromptHelm (1st party) | Stores your cookie consent preference | Legitimate Interest | 12 months | No |
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information. We use Google Analytics 4 (GA4) with IP anonymization enabled. Google acts as a data processor under a Data Processing Agreement (DPA) with Runivox LTD. These cookies are only placed after you provide explicit consent.
| Cookie | Provider | Purpose | Legal Basis | Duration | Int'l Transfer |
|---|---|---|---|---|---|
| _ga | Google Analytics 4 | Distinguishes unique users | Consent | 24 months | Yes (US) |
| _ga_* | Google Analytics 4 | Persists session state | Consent | 24 months | Yes (US) |
For more information, see the Google Privacy Policy and Google Cookie Policy.
4. Cookie Banner and Consent
When you first visit our website, a cookie banner is displayed that provides the following options:
- Accept All — enables all cookies, including analytics
- Reject All — blocks all non-essential cookies
- Manage Preferences — allows you to view and configure your cookie preferences
No non-essential cookies are placed on your device before you interact with the cookie banner. Pre-ticked boxes are not used. We log consent records including a timestamp and consent version for accountability purposes.
5. Legal Basis for Processing
Under the UK GDPR and PECR, we rely on the following legal bases for using cookies:
- Legitimate Interest (Article 6(1)(f) UK GDPR / Regulation 6 PECR): Strictly necessary cookies are required for the secure and technically reliable operation of our website, including website security, session integrity, and core technical functionality. A balancing test has been conducted to confirm that our legitimate interest does not override your rights and freedoms.
- Consent (Article 6(1)(a) UK GDPR / Regulation 6 PECR): Analytics and any other non-essential cookies are only placed on your device after you have given your explicit consent via the cookie banner.
6. Withdrawing or Modifying Consent
You may withdraw or modify your cookie preferences at any time by clicking the "Cookie Settings" link available in the footer of our website. This will re-open the cookie consent banner and allow you to change your preferences.
Please note that the withdrawal of consent does not affect the lawfulness of processing carried out based on consent given before its withdrawal.
Additionally, you can manage cookies through your browser settings. Most web browsers allow you to:
- View what cookies are stored and delete them individually
- Block third-party cookies
- Block cookies from specific websites
- Block all cookies from being set
- Delete all cookies when you close your browser
Please note that if you choose to block or delete cookies, some features of our website may not function properly.
7. Your Rights Under UK GDPR
Under the UK GDPR and the Data Protection Act 2018, you have the following rights in relation to your personal data:
- The right to be informed about how your data is used
- The right of access to your personal data
- The right to rectification of inaccurate data
- The right to erasure ("right to be forgotten")
- The right to restrict processing
- The right to data portability
- The right to object to processing
- The right to withdraw consent at any time
- Rights related to automated decision-making and profiling
To exercise any of these rights, please contact us using the details provided below. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).
8. Automated Decision-Making and Profiling
We do not engage in automated decision-making or profiling based solely on cookie data. Cookies used on this website are not used to build profiles for targeted advertising or to make automated decisions that produce legal or similarly significant effects on you.
9. International Data Transfers
Some of our third-party cookie providers (such as Google) may transfer data outside the United Kingdom to the United States and other jurisdictions. Where such transfers occur, they are protected by appropriate safeguards, including:
- The UK International Data Transfer Agreement (IDTA)
- The UK Addendum to the EU Standard Contractual Clauses
In addition, supplementary safeguards such as encryption in transit and at rest, access controls, and regular security assessments are applied to ensure that your data receives an adequate level of protection in line with UK data protection standards.
10. Data Retention
Cookies are stored on your device for the duration specified in the tables above. Your cookie consent preference is stored in your browser's local storage for 12 months, after which you will be prompted to re-confirm your preferences. Analytics data collected via cookies is retained by Google in accordance with their data retention policies.
11. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our data practices. Any changes will be posted on this page with an updated "Last updated" date and version number. If we make material changes that affect your rights, we will notify you through a prominent notice on our website and, where appropriate, request your consent again.
12. Privacy Policy
For more detailed information about how we process your personal data, including the types of data we collect, how we use it, and your rights, please refer to our Privacy Policy.
13. Contact Us
If you have any questions about this Cookie Policy or wish to exercise your rights under the UK GDPR, please contact us:
Data Controller: Runivox LTD
Company Number: 16980284
Registered Office: 20 Wenlock Road, London, England, N1 7GU
Country: United Kingdom
Email: [email protected]
Website: runivoxlabs.com